Privacy Policy

1. Who holds the data

Primefield Agro, a partnership firm at 15/2/1 Ambika Ghosal Lane, P.O. Shibpur, Howrah 711102, West Bengal, India, is the business you are dealing with. Questions about your data can go to primefieldagro48@gmail.com or +91 98310 99907.

This Privacy Policy is designed in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian data protection regulations. We are committed to protecting your personal data and respecting your privacy rights as outlined under Indian law.

2. What we collect

When you use the catalog, cart, checkout, quote form, or tracking form, we may receive:

• Name, email, phone, and a farm or shop name if you give one
• Shipping address, city, state, and PIN code
• The products, pack sizes, and notes in your order
• Messages you send about a quote or a parcel

The site also receives ordinary connection data such as browser type and the pages you open, through the host’s logs. The cart itself stays in your browser until you submit checkout.

3. Why we use it

• To confirm, pack, and ship the goods you asked for
• To answer support messages within our 24–48 hour reply window
• To keep a record of the order if a refund or a courier query comes up
• To meet tax and trade-record duties that apply to the firm

We do not sell your personal information. We do not use it to build a marketing list unless you ask us to write to you about stock.

4. Who else sees it

Courier partners receive the name, phone, and address needed to deliver. Our email provider carries the message you submit so it reaches the desk. We may share details if a competent authority requires it. We do not pass your data to unrelated sellers.

5. How long, and how it is kept

Order records stay for as long as we need them for dispatch, a possible return, and ordinary business accounts. We keep access limited to the people packing and answering the desk. No method of storage is free of risk; we work to reduce it.

6. Your rights

• Ask what we hold about you
• Ask us to correct a name, phone, or address
• Ask us to delete data we no longer need for an order or a legal duty
• Tell us to stop optional messages

Get in touch through primefieldagro48@gmail.com. We reply within 24–48 hours.

7. Cookies

The cart and a copy of your last order reference are stored locally in your browser so checkout and tracking on this device can work. You can clear them in your browser settings. Doing so removes the on-device order lookup.

8. Changes

If we change this notice, the date at the top of the page will move. The version on the site is the one that applies to a new order.